Interlibrary Loan Services
The purpose of Interlibrary Loan Service is to obtain, whenever possible, materials not available in the GateWay Community College Library collection for the educational and research needs of the college community. This may include, but is not limited to, books, articles in periodicals, and documents. Materials may be obtained from other libraries, both in this country and throughout the world.
There are two types of interlibrary loans available:
- IntraDistrict Loans (IDL): Holds placed on materials within the Maricopa County Community College District (MCCCD)
- InterLibrary Loans (ILL): Requests for items not owned by the District libraries
Requests are normally filled in 3 to 7 days from libraries within the Maricopa County Community College District (MCCCD), but allow a minimum of 2 to 6 weeks for requests outside of the District. This service is free for most requests. Some libraries may impose a fee.
IntraDistrict Loans (IDL) [Available to Students, Faculty & Staff of GateWay CC]
Holds or IDL loans, involve obtaining library materials from other MCCCD libraries. Materials are requested by using the "Hold" option in the Library Catalog. After clicking on the "HOLD" option, you will be prompted for your MEID and My.Maricopa password.
Note: This is the MEID on the student ID card. The Password is the one used for My.Maricopa. You must have a current, validated account in the library system prior to placing Holds. To validate your account, contact the Library Circulation desk. Please have your ID handy.
Select GateWay as your pickup location or a college library more convenient for you. If you need help placing a Hold, please call either the Circulation Desk 602-286-8454 or the Reference Desk 602-286-8458.
Assuming the book is available, Holds usually take between 3 to 5 working days to arrive. If the book is checked out, the request goes on a wait list and will take effect when the book is returned. Requests are valid for 30 days, however, a staff member may extend the expiration date if still needed. Lending is at the discretion of the lending library, and the request may not always be filled.
An email notifying you of the items arrival will be automatically sent to your Maricopa email account when the item arrives for pickup.
Holds may be picked up at the Circulation Desk and will be held for 7 work days; thereafter, the item will be returned to the lending library. IDL services are provided free of charge to students, faculty and staff. Community members should check with their public library for loan services.
Reference materials, reserve materials, books in special collections, textbooks, most videotapes, audiotapes and software are Non-Request items and cannot be placed on hold.
Guidelines for IDLs are covered in the "MCCCD Resource Sharing Guidelines".
InterLibrary Loans (ILL)
InterLibrary Loans (ILL) generally refers to borrowing materials from libraries outside the Maricopa County Community College District (MCCCD). If local resources are inadequate, lending requests can be made to other libraries on statewide, regional, or national levels.
All currently enrolled students, full time and adjunct faculty, and staff are eligible to borrow materials. Community members should check with their public library for all interlibrary loan services.
What may be borrowed?
- Materials not owned by the Library
- Materials declared missing from the collection
What may not be borrowed?
- Books owned by the Library that are on loan to another patron.
- Materials that are on Reserve in the Library.
- Most libraries will not lend the following types of materials:
- Rare materials including manuscripts;
- Bulky or fragile items that are difficult or expensive to ship;
- Materials in high demand at the lending library, such as textbooks;
- Material with local circulation restrictions, e.g. reference books, encyclopedias; complete issues of journals;
- Unique materials that would be difficult or impossible to replace.
- Consumable works
The Library adheres to copyright law; observes the provisions of the "fair use clause"; and pays copyright fees to the Copyright Clearance Center for copies above fair use. Copyright fees are the responsility of the requestor. The library will notify the requestor of any fees before placing the request.
How to request materials
- Before requesting an ILL item, please make sure it is not available in the Library or the District by checking the Online Catalog for books and the Journal Finder for magazines/journals.
- All ILL requests must be submitted using our self-serve interlibrary loan service, ILLIAD. Set up a personal account within ILLIAD to be able to submit requests online. Online request forms should be filled out as completely as possible and abbreviations should be avoided.
- Look for the following button from within ILLIAD
- First-time User? Please create an account to begin.
How long does it take?
For easy-to-locate items, it will normally take between 2 and 3 weeks to fill an InterLibrary Loan request. Articles may take less time if digitally transmitted, arriving in a few days of the initial request.
Services are offered free of charge unless the library from which the item is obtained imposes a service charge or a photocopying fee. You set a maximum amount that you would be willing to pay with each request, which may be $0. You must pay any charges up to the maximum agreed to, before receiving the requested items. If items are not picked up, you are still responsible for these charges. Charges will be added to your patron record and handled in accordance with the Library Debt Policies.
- Borrowed materials must be returned to the Library by the due date.
- Copies become the property of patrons and need not be returned.
- The patron is responsible for replacement costs of items lost or damaged, or for materials not returned, plus a $10 nonrefundable processing fee per item.
Patrons will be notified by telephone or email when a book or journal article is received. Patrons may pick up materials at the Circulation Desk in the Library.
The loan period is determined by the lending institution and is usually two to three weeks.
Lending libraries discourage renewals on InterLibrary Loan materials, but if a renewal is necessary, a request should be made through the Library at least two days before the due date. If you find that you need to keep ILL material for longer than the loan period given, you may request an extension of the due date. The Library will then ask the lending library to grant an extension.
You may request a renewal by phone at 602-286-8454.
Ways to contact librarians:
Chat with a librarian for immediate research help
Call us at 602-286-8458, during the Library's open hours for assistance.
E-mail us. Checked daily, Mon-Fri during the regular semester.