FAQ: Frequently Asked Questions  Tags: faq frequently_asked_questions q&a questions_&_answers hours location  

What are the hours of the Library? and, Where is the Library located?

See About the Library for our current hours and how to locate the Library on campus.

How do I get a Library card?

A GateWay student ID card serves as a Library Card and may be obtained at GateWay Central in the South building. The first card is free to registered students. The card is good not only for services within the Library, but also for access to the computer labs on campus. The Library can also issue just a Library Card or a Library ID number. Library cards are free of charge to any resident of Maricopa County over the age of 18, with a current photo ID and proof of address. Young people under the age of 18, not currently enrolled at GateWay, must be supervised by a parent and are not elgible for card services.

GateWay Library cards and ID's are valid at all 10 Maricopa Community College libraries for checking out materials. Each of the libraries has different policies regarding check-out, overdue fines and library debts. The cardholder is responsible for all materials checked out on his or her card.

Can I connect to the Library Catalog from home?

Yes. The Library has a web-based library catalog available from our homepage by selecting the Library Catalog. It is a shared catalog, containing the holdings for all 10 Maricopa Community College libraries.

How long can I keep materials and may I renew them?

Loan periods and renewal limits vary depending on the type of material:

Renew items by phone, by calling the Circulation Desk: (602) 286-8454 or renew online through the Web Catalog, My Account feature by entering your MEID + Library PIN number. You may borrow up to 20 items at one time. 

What is the fine for overdue materials?

GateWay does not currently charge fines on overdue materials. However, if material is not returned within the grace period, you will be charged for the lost material, including the list price of the item, plus a $5 nonrefundable handling fee per item. Please return or renew materials on time.

Can I use the Internet at your library? What about e-mail?

Internet access is available to our registered users over the age of 18 on a first-come, first-serve basis for information access and research. Information may be downloaded, e-mailed or printed at no charge. Bring in a thumb drive for downloading. Check your web-based e-mail accounts from the library computers, as long as it does not require changing settings. There are special provisions for community borrowers with some restrictions, and time limits may be imposed due to high demand or classes.

Can  I type my paper or a resume at the Library?

One typewriter is available in the Library, however the Library also has the Microsoft Office suite, inluding Word, PowerPoint and spreadsheet applications on our computers.

How do I access the Library databases from home?

You need Internet access and either a GateWay ID card or a GateWay Library Card or Library MEID number to access our databases from off-campus.  An Off-Campus Access flyer is available at the Circulation Desk. For more information, click on the following link: Off-Campus Access